13 replies to this topic

[Warren Fahey]

I want to buy the new Advanced English Concertina DVD but none of the mail order systems seem to allow international sales so no postage can be calculated.
I even sent two messages to the Music Room asking them how I can order - and no reply from them either.
Anyone got a reliable suggestion?

Warren Fahey
Sydney Australia

[tallship]

Sit tight and wait for the Music Room to reply. How long have you been waiting? If more then a couple of days PM me and I'll do my best to move things along ... Pete.

[Warren Fahey]

Sit tight and wait for the Music Room to reply. How long have you been waiting? If more then a couple of days PM me and I'll do my best to move things along ... Pete.

a week now - three separate emails and still no response.

[Geoff Wooff]

This is also available for an Ebay UK vendor if you are really stuck Warren.
best regards,
Geoff.

[Warren Fahey]

This is also available for an Ebay UK vendor if you are really stuck Warren.
best regards,
Geoff.

yes I see AND a 17 quid postage!!

Still haven't heard from Music Room - what sort of mail order service do they offer ?? Not impressed.

[Warren Fahey]

Chris Drinkwater. Thanks so much for your offer to help me access the DVD. It has been nearly two weeks (and 3 or 4 emails) and STILL no response from the Music Room or Folk Academy. Very poor service (if you can call it that) and very frustrating. Is it possible you could call them and ask what the problem is?

[Roger Gawley]

I spoke to The Music Room yesterday. (Not trying to guzzump you Pete, needed to talk about something else.)

They cannot find Warren's email but promised to contact him to sort his out.

It may be worth repeating what is said elsewhere, that the DVD comes without dots. My view is that some of what Vicki and Alistair say makes little sense unless you can see what they are looking at. Music Room seem to have a different view. Alistair has emailed dots to me and several other people. I would be happy to pass them on. We might place them on the ICA website if nobody objects.

Think it is OK to say this here; members of the International Concertina Association can get a discount on the DVD.

[symon]

It would be really helpful to have the dots. The ICA website would be a good central place to put them.

[tallship]

I spoke to The Music Room yesterday. (Not trying to guzzump you Pete, needed to talk about something else.)

They cannot find Warren's email but promised to contact him to sort his out.

No problem at all Roger!

It may be worth repeating what is said elsewhere, that the DVD comes without dots. My view is that some of what Vicki and Alistair say makes little sense unless you can see what they are looking at. Music Room seem to have a different view. Alistair has emailed dots to me and several other people. I would be happy to pass them on. We might place them on the ICA website if nobody objects.

Think it is OK to say this here; members of the International Concertina Association can get a discount on the DVD.

I'd like a copy of the music please Roger, I'll PM my email address.

[Warren Fahey]

Thanks to Roger and Chris etc but I did email the Music Room via their site and had three 'your email has been successful' confirmations.
It's another day here and STILL no bloody response.

Grrrr. Warren Fahey

[Warren Fahey]

Just for the record it is now Friday and STILL no response from the Music Room. I give up.

[Chris Drinkwater]

Just for the record it is now Friday and STILL no response from the Music Room. I give up.

I have emailed The Music Room today, on your behalf, Warren. I'll let you know if I get a reply.

Chris

[Warren Fahey]

Thanks to Chris Drinkwater this issue is now resolved.

[Chris Drinkwater]

Thanks to Chris Drinkwater this issue is now resolved.

Glad to be of assistance, Warren.

Chris